November 2, 2018
The Ministry of Railways has introduced Unreserved Mobile Ticketing. With a view to promoting three C’s- Cashless transactions (Digital payment). Also, contactless ticketing (no need to physically visit the point of sale) and Customer convenience. And experience In a major relief for lakhs of train passengers.
As a big leap, From 1st November. Booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made. Also, available to enable seamless booking of unreserved tickets all over Indian Railways. Similarly, which will obviate the need for passengers to wait in queues for purchasing the tickets.
In December a pilot project for booking of unreserved tickets. Through mobile phone was commenced in 2014 on select stations on Central Railway. To provide customers the convenience of booking tickets.
Steadily, total Mobile ticketing was extensive to all suburban sections. In metropolitan cities of Chennai, Delhi, Kolkata, and Secunderabad. Finally between 2015 and 2017 along with the facility of paperless ticketing. Including season tickets. The booking facility for unreserved tickets and also platform tickets are available. Likewise through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones.
Besides, the processes of ticket booking involve downloading the app with register by furnishing the mandatory information. Subsequent to successful registration. Besides, the User-ID and password are given to the client. Through which the user can log-in and book a ticket. Through this application within the ticketing area and outside the Geo-fenced area. Geofenced area is station premises and train route within which ticket cannot be booked.
Ticketing area is outside the geofenced area as defined in the application). In the beginning, the payment could be made only through R-Wallet. Consequently, the capacity for making reimbursement. Seems like throughout all types of digital modes, developers have introduced e-wallets. Through payment aggregators viz. Mobikwik, Paytm, and Freecharge, in line with Government’s directives to promote all digital modes of payments.
The everyday usual figure for passengers booking tickets. During this app has increased. From approx 5400 in the year 2015 to 4.70 lakh in the month of October 2018.
UTSONMOBILE is also introduced on Non-Suburban sections in 2015 initially. On Delhi-Palwal section of Northern Railway. It was subsequently extended to other non-suburban sections. Above all, of South Central, Southern, Northern, South Western, South East Central, East Coast, and South Eastern Railways.
Benefits of the App:
First of all, mobile Ticketing shall promote 3C’s- Cashless transactions, Contactless ticketing and Customer convenience.
Obviate the need for passengers to wait in queues. So, for purchasing the tickets and enhance the experience. Likewise, for booking unreserved tickets – journey, season tickets, platform tickets.
Concerning the App
‘UTSONMOBILE’ application available for Android, IOS, Windows phones. You can download from Google play or window store. Also, the Application ‘in house’ is under development by Indian Railway- CRIS.
Patronizing of the App:
App has 4 Star rating at Google play store.
Increase in Number of tickets sold: approximately 1900/day in 2015 to 83,000/day in October 2018.
Consequently, increase in the number of passengers: approximately 5400/day in 2015 to in 4.70 lakh/day in October 2018.